SCL 360° FEEDBACK INTRODUCTION

During 1995, a new component of leadership development, 360° Feedback was introduced at Shell Canada. It is designed around Shell's Leadership and Management Areas of Competence identified in the succession planning and development model.

The purpose of 360° Feedback is to provide recipients with individually focused feedback that will help them determine what personal and professional development activities will produce the greatest return on their efforts.

Feedback from direct reports, peers, and customers/clients is anonymous - the person receiving the feedback will see only a consolidation of responses for each group of respondents. If the minimum of three responses is not met for any of these groups, then the feedback for that group will be consolidated with peer feedback.

Source documents and data files are maintained by Now! Technology Inc.

Here are a few points to note before you complete the Profile:

• to save your answers, click the Save Results button at the bottom of the Profile.
• you do not need to complete the entire Profile at one time. Your answers are saved in the database so you could answer 10 questions today, another 10 tomorrow, and the rest another day, but please answer every question you can.
• try to answer all 27 items as best you can, based on your experience with the participant. If, however, you find an Item that either is not relevant or applicable to the participant, OR that you have not personally observed, please use the NA choice for that item.
• respond thoughtfully, yet quickly. Experience shows that first impressions on numeric scales are more accurate than labored decisions.
• the last two questions are Open-ended. The feedback provided here has proven to be of significant value to participants. Please take some time to provide your candid views and suggestions. Give examples and reference the specific competencies/behaviors/skills described in the Profile to illustrate your points. Your comments will be reported verbatim, but anonymously grouped by Direct Reports, Peers, or Customers/Clients.

Your prompt response is critical. Thank you for your cooperation.